Quality Awards

Quality matters for you and for us. We are proud to have earned a wide range of certifications and awards from our clients.

Ricoh France Class A supplier 2010

Ricoh France, one of the world's leading suppliers of office automation equipment, has awarded Yamagata Europe with "Class A" supplier status for fiscal year 2010.

“Class A” supplier status is only given to suppliers who achieve 100% on time delivery with zero defects.

Best supplier Ricoh Industrie France 2009

Yamagata Europe was selected 'BEST SUPPLIER fiscal year 2009' of Ricoh Industry France ISMG activities.

We have been producing high-quality CDs for Ricoh France since 2007, containing device drivers and multilingual manuals.

Best Localization Partner 2007 for Ricoh

Yamagata Europe got the award for the best localization partner 2007 for Ricoh Europe. We got most projects of all competitors, and also have the highest score.

SONY UK Camera Division Supplier of 2005

During a ceremony in Cardiff on 7 November 2006, Yamagata Europe was elected as the 2005 Supplier of the Year by the Sony UK Camera Division.

Yamagata Europe supplies service and operation manuals for the Camera Division of Sony. The manuals are delivered in print and as CD, and are Green Partner compliant. Yamagata Europe started to work for the Camera Division at Sony UK in 1999. This was also the start-up of the division in the UK. The UK factory produces the professional and semi-professional cameras. For more info about the products, please see: www.sonybiz.net

Best Localization Partner 2004 (Ricoh ELC)

Yamagata Europe (formerly Ycomm Europe), a multilingual documentation services provider based in Ghent, Belgium, received the prestigious Best Localization Partner 2004 award from Ricoh's European Language Centre (ELC) in Amsterdam.

Ricoh ELC has implemented an advanced workflow for creating and managing the content of the technical documentation for its broad range of products. Ycomm Europe (currently Yamagata Europe) has developed innovative tools to measure and improve translation quality and reduce the time required for proofreading, which were seamlessly integrated into Ricoh's proprietary workflow. This award of excellence confirms that innovation and a customer-driven approach are essential elements for superior performance and lead toward true partnerships.

Ricoh expressed its appreciation by rating Ycomm Europe (currently Yamagata Europe) as "Best Localization Partner", based on the compiled results from project evaluations in 2004 that concern all aspects of the services provided by Ricoh’s certified localization partners: project management & communication skills, engineering efficiency, DTP/translation quality and administration.

Ricoh Europe B.V., the European headquarters of Ricoh Company Ltd. of Japan, is located in Amstelveen, The Netherlands, and is responsible for marketing, sales and service of Ricoh products in Europe, the Middle East and Africa. In Europe, Ricoh has three manufacturing sites: two at Ricoh UK Products Ltd. Telford, UK; GR Advanced Materials Ltd., Stirling, UK; and Ricoh Industrie France S.A., Colmar, France. In addition, Ricoh Europe's European network comprises 14 sales subsidiaries and affiliates.